Creative Wales Industry Survey 2024

The aim of this survey will be to gather data and common insights across sectors, which will inform how Creative Wales can best support organisations and individuals in the creative industries in the future. Strategic Research & Insight (SRI) will be gathering information through online and telephone surveys during October and November 2024. This survey runs annually and is the third survey to be completed.

Welsh Government is the data controller for the research. However, SRI will delete any personal data provided through the surveys and anonymise the raw data, before it is shared with Creative Wales.

The information collected during the project will be included in a report provided to Creative Wales. The report will not include any information that could be used to identify individual participants.

Your participation in this research is completely voluntary. However, the purpose of this survey is to monitor trends and sector needs at different time points in order to provide a greater understanding of the sector and to disseminate the findings in a useful and valuable way to the wider industry.

The contact for this research at Strategic Research & Insight is Saadiah Hood

Email address: saadiah@strategic-research.co.uk

Telephone number: 029 2040 4044

Personal data is defined under the UK General Data Protection Regulation (UK GDPR) as ‘any information relating to an identifiable person who can be directly or indirectly identified by reference to an identifier’.

You have been asked to complete a survey as part of the creative industries in Wales. Completing the survey does not require you to provide any personal data as part of your responses. You will have been asked to complete the survey either because:

• You have received an email from a key stakeholder of the Creative Wales team in Welsh Government. The email contains a link to the survey. Completing the survey does not capture your email or IP address and so the responses are anonymous. Your responses are not visible to anyone other than SRI and the Welsh Government.
• Your contact details (name and telephone number) have been purchased by SRI from an approved data provider, Market Location, who are UK GDPR compliant.

If you receive a request to complete the survey via both of the above routes then you can complete online or over the phone as you prefer.

If you choose to provide additional personal data in open text responses in the survey we will try not to identify you from, or link your identity to, the responses you provide, and this will be removed before data are provided to Creative Wales.

If you raise a query or complaint and provide personal data requesting a response, the researcher will forward the request only to the relevant official and subsequently delete it from the research data.

The lawful basis for processing information in this data collection exercise is our public task; that is, exercising our official authority to undertake the core role and functions of the Welsh Government.

Participation is completely voluntary. Research studies such as this are important for the Welsh Government to collect information and actionable evidence about its ability to deliver government priorities. The information collected in this research, for example, might be used to:

• Provide a better understanding of the creative industries in Wales
• Identify common insights across sectors to help Creative Wales better support businesses and individuals

Personal information provided to SRI is always stored on a secure server. The data can only be accessed by a limited number of researchers working on this project. SRI will only use this data for research purposes. SRI has cyber essentials certification.

When conducting surveys, SRI use Google Docs/Sheets to process data. We have ensured that Google Docs/Sheets is UK GDPR compliant and meets our expectations in terms of the security of any data collected via the software.

SRI has procedures to deal with any suspected data security breaches. If a suspected breach occurs, SRI will report this to the Welsh Government who will notify you and any applicable regulator where we are legally required to do so.

SRI will use the information gathered to produce a report for the Welsh Government. This report will not include any information that could be used to identify individual participants.

SRI may hold personal data during the contract period, and SRI will delete any such personal data three months after the end of the contract.

SRI will provide Welsh Government with an anonymised copy of the survey results.

Under UK GDPR, you have the following rights in relation to the personal information you provide as part of this survey, you have the right:

• To access a copy of your own data;
• For us to rectify inaccuracies in that data;
• To object to or restrict processing (in certain circumstances);
• For your data to be ‘erased’ (in certain circumstances); and
• To lodge a complaint with the Information Commissioner’s Office (ICO) who is our independent regulator for data protection.

The contact details for the Information Commissioner’s Office are:

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Phone: 0303 123 1113. www.ico.org.uk

If you have any further questions about how the data provided as part of this study will be used by Creative Wales or wish to exercise your rights using the UK General Data Protection Regulation, please contact:

Sophie Roberts

Email: Sophie.Roberts021@gov.wales

The Welsh Government’s Data Protection Officer can be contacted at:

Welsh Government, Cathays Park, Cardiff, CF10 3NQ,

Email: DataProtectionOfficer@gov.wales.